Website Visitors and Cookies
Outsource eDiscovery (“Outsource”) may employ technologies such as anonymous third-party cookies to better understand visitor activity, such as pages visited, source of visits, and time and duration of visits, in order to tailor user experience.
Customer Information Privacy
Customer identification and billing information provided in requesting services are used only for fulfilling these services and are never otherwise shared by Outsource with any third parties, with the following exception:
If an end client is referred by an Outsource Partner or affiliate, said Partner will be able to see pertinent information, such as the customer’s name, quoted service fee, and project progress so that the Partner has records of his/her referrals. Outsource will not share any other personal information with the referring Partner: for example, the end client’s billing information.
Outsource does not process payments manually, nor does it keep any of the billing information on its servers. When an order is processed, all billing information is passed on to a payment gateway via secure encryption protocol (256-bit SSL Encryption) and further processed by such gateway.